QUANTUM FRANCHISE DEVELOPMENT

Terms of Use and Privacy Policy

Responsible Growth For Remarkable Brands

The Boring Legal Stuff

Terms of Use

Effective Date: September 21, 2026

Welcome to the website of Quantum Franchise Development (“QFD,” “Quantum,” “we,” “us,” or “our”). These Terms of Use govern your access to and use of quantumfrandev.com, including its pages, content, forms, assessments, calculators, reports, resources, applications, and other website-based tools or services (collectively, the “Website”).

By accessing or using the Website, you agree to these Terms of Use. If you do not agree with these Terms, please do not use the Website.

1. About Quantum Franchise Development

Quantum Franchise Development provides managed franchise-development services to select emerging and growth-stage franchisors.

QFD is not a franchisor merely because a franchise brand, franchise opportunity, or franchisor is referenced on the Website. QFD may provide development, candidate-management, marketing, technology, consulting, assessment, administrative, or related services to franchisors pursuant to separate written agreements.

The franchisor remains responsible for its franchise offering, Franchise Disclosure Document (“FDD”), franchise agreements, required registrations and filings, substantive representations regarding its franchise system, candidate standards, franchise fees, and final decisions regarding the award of a franchise.

2. Website Content Is for General Informational Purposes

The Website is intended to provide general information regarding QFD, franchise development, franchise-development operations, and related business topics.

Website content does not constitute:

  • legal advice;

  • accounting or tax advice;

  • financial or investment advice;

  • franchise legal advice;

  • a recommendation to purchase or sell a franchise;

  • a representation that any particular franchise opportunity is suitable for any person;

  • a guarantee of franchise sales, franchise awards, franchisee performance, profitability, system growth, or business success.

You should consult your own qualified legal, financial, tax, accounting, and business advisors regarding matters applicable to your circumstances.

3. No Franchise Offering Through This Website

Nothing on this Website is intended by QFD, standing alone, to constitute an offer to sell a franchise or a solicitation of an offer to buy a franchise in any jurisdiction where such offer or solicitation would be unlawful.

Any franchise opportunity referenced on the Website is subject to the applicable franchisor’s current FDD, franchise agreement, state registrations or exemptions, and other legally required offering procedures.

If information appearing on the Website differs from a franchisor’s current FDD, franchise agreement, or other authorized legal documentation, the franchisor’s applicable legal documentation controls.

Availability of a franchise opportunity may vary by state, territory, market, or jurisdiction.

4. No Guarantee of Results

Franchise development involves numerous factors outside QFD’s control, including candidate demand, economic conditions, financing availability, market conditions, franchisee validation, franchisor responsiveness, unit economics, brand reputation, territory availability, candidate qualifications, regulatory requirements, and decisions made by prospective franchisees.

Accordingly, QFD does not guarantee:

  • any minimum number of leads;

  • any minimum number of qualified candidates;

  • any franchise awards;

  • any particular conversion rate;

  • any particular development timetable;

  • franchisee openings;

  • revenue, profitability, or return on investment;

  • franchise-system growth; or

  • acceptance of any franchisor as a QFD client.

Any projections, illustrations, scenarios, calculators, examples, or modeled outcomes presented on the Website are illustrative unless expressly stated otherwise.

Past performance does not guarantee future results.

5. Franchise Forward Assessment™

The Franchise Forward Assessment™, Franchise Forward Readiness Score™, 90-Day Franchise Forward Priorities™, Lead Management Health diagnostic, and related reports, methodologies, scoring systems, recommendations, and outputs are business-development diagnostic tools created by QFD.

Assessment results are based substantially on information supplied by the respondent and may also incorporate QFD’s proprietary evaluation methodology.

Assessment results:

  • are not a valuation of a franchise system;

  • do not determine whether a franchise is a “good” or “bad” investment;

  • do not constitute legal, financial, accounting, or investment advice;

  • do not guarantee franchise-development results;

  • do not guarantee acceptance as a QFD client; and

  • may require additional diligence, documentation, discussion, or verification.

QFD may modify its assessment methodology, questions, scoring criteria, classification thresholds, recommendations, or diagnostic framework over time.

6. No Client Relationship Created by Website Use

Your use of the Website, submission of a form, completion of an assessment, participation in a consultation, receipt of a report, exchange of email communications, or scheduling of a meeting does not by itself create a client, agency, fiduciary, employment, partnership, joint venture, broker, franchise, or other professional relationship with QFD.

A QFD client relationship exists only when the applicable parties execute a separate written agreement governing that engagement.

7. Information You Submit

You may provide information to QFD through forms, assessments, applications, questionnaires, meeting requests, uploads, or other Website features.

You agree that information you submit will be accurate to the best of your knowledge and that you have the authority to provide it.

Do not submit information that you are prohibited from sharing with QFD.

Information submitted through the Website may be used to:

  • respond to your inquiry;

  • provide assessment results;

  • evaluate potential business relationships;

  • communicate with you;

  • schedule consultations;

  • improve QFD tools and services;

  • maintain business records;

  • protect the Website and QFD systems; and

  • perform other activities described in our Privacy Policy or authorized by you.

8. Confidential and Proprietary Business Information

Although QFD uses reasonable measures intended to protect information submitted through the Website, you should not submit highly sensitive information unless specifically requested and an appropriate secure process has been provided.

Website submission alone does not create a contractual confidentiality obligation beyond obligations imposed by applicable law or separately agreed to in writing.

If QFD and your organization enter into a separate confidentiality agreement, master services agreement, statement of work, or other contract, that agreement will govern to the extent it conflicts with these Terms.

9. Intellectual Property

Unless otherwise stated, the Website and its content are owned by or licensed to Quantum Franchise Development and are protected by applicable intellectual-property laws.

This includes, without limitation:

  • QFD branding and logos;

  • text and written content;

  • graphics and visual designs;

  • assessments;

  • scoring methodologies;

  • reports;

  • calculators;

  • software and applications;

  • workflows;

  • templates;

  • processes;

  • diagnostic frameworks;

  • training materials;

  • databases;

  • dashboards; and

  • proprietary franchise-development methodologies.

Quantum Franchise Development, Franchise Forward Assessment™, Franchise Forward Readiness Score™, 90-Day Franchise Forward Priorities™, Responsible Growth for Remarkable Brands, and other names, marks, or branding used by QFD may constitute trademarks, service marks, or proprietary brand assets of QFD.

You may use the Website for legitimate personal or internal business evaluation purposes. You may not copy, reproduce, republish, distribute, sell, license, scrape, reverse engineer, extract, commercially exploit, or create derivative works from QFD’s proprietary Website content, assessments, scoring systems, methodologies, or applications without prior written permission.

10. Prohibited Uses

You agree not to use the Website to:

  • violate any applicable law or regulation;

  • impersonate another person or organization;

  • provide knowingly false or misleading information;

  • gain unauthorized access to QFD systems or accounts;

  • interfere with Website security or operation;

  • introduce malware, malicious code, or harmful technology;

  • scrape or systematically extract Website content or data;

  • reverse engineer proprietary assessments, scoring systems, software, or methodologies;

  • use automated systems to access the Website in a manner that creates excessive load or circumvents access restrictions;

  • obtain information about other QFD clients, prospects, users, or assessment respondents;

  • reproduce or commercially exploit QFD intellectual property without authorization; or

  • use Website content in a manner that falsely suggests endorsement, affiliation, sponsorship, or authorization by QFD.

We may restrict or terminate Website access where we reasonably believe misuse has occurred.

11. Third-Party Websites and Services

The Website may contain links to or integrate with third-party websites, scheduling platforms, CRM systems, payment processors, social networks, software providers, franchisor websites, or other third-party services.

QFD does not control those third parties and is not responsible for their availability, content, privacy practices, security, accuracy, or terms of use.

A link or integration does not necessarily constitute an endorsement of the third party.

Your use of third-party services is subject to the terms and privacy policies of those providers.

12. Artificial Intelligence and Automated Tools

QFD may use artificial intelligence, automation, software, algorithms, or other technologies to assist with administrative workflows, data organization, analysis, assessment outputs, report generation, scheduling, communication drafting, and other Website functionality.

Automated outputs may contain errors, omissions, or limitations and should not be treated as a substitute for professional judgment.

QFD does not authorize automated Website tools to provide legal opinions, make final franchise-award decisions, create unauthorized financial-performance representations, or replace professional legal, accounting, financial, or other advice.

13. Website Availability and Accuracy

We attempt to provide useful and accurate information, but we do not guarantee that Website content will always be complete, current, error-free, or continuously available.

Franchise regulations, business conditions, technology, prices, services, personnel, methodologies, and other information may change.

QFD may modify, update, suspend, discontinue, or remove Website content or functionality at any time without notice.

14. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEBSITE AND ALL CONTENT, TOOLS, ASSESSMENTS, REPORTS, AND SERVICES MADE AVAILABLE THROUGH IT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

QFD DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT, RELIABILITY, AND AVAILABILITY, TO THE EXTENT SUCH WARRANTIES MAY LAWFULLY BE DISCLAIMED.

QFD DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

15. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, QFD AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND REPRESENTATIVES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE WEBSITE.

THIS INCLUDES, WITHOUT LIMITATION, LOST PROFITS, LOST BUSINESS OPPORTUNITIES, LOST DATA, BUSINESS INTERRUPTION, OR DECISIONS MADE IN RELIANCE UPON WEBSITE CONTENT OR ASSESSMENT RESULTS.

TO THE EXTENT LIABILITY CANNOT LAWFULLY BE EXCLUDED, QFD’S LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

Nothing in these Terms excludes liability that cannot legally be excluded or limited.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Quantum Franchise Development and its owners, officers, employees, affiliates, contractors, and representatives from claims, liabilities, damages, losses, and reasonable expenses arising from your material violation of these Terms, unlawful use of the Website, infringement of another party’s rights, or information you submit without appropriate authorization.

17. Privacy

Your use of the Website is subject to QFD’s Privacy Policy, which describes how we collect, use, maintain, and disclose information.

If a specific Website tool includes additional consent language, privacy disclosures, or terms, those provisions also apply to your use of that tool.

18. Electronic Communications

By submitting an inquiry, assessment, meeting request, or other Website form, you consent to receive communications from QFD reasonably related to your submission, including assessment results, requested information, scheduling communications, and follow-up regarding QFD services.

Where required by law, marketing communications will be subject to applicable consent and opt-out requirements.

Electronic communications satisfy any requirement that communications be provided in writing to the extent permitted by law.

19. Children

The Website is intended for business professionals and adults. It is not directed to children under 13, and QFD does not knowingly seek to collect personal information from children through the Website.

20. Changes to These Terms

QFD may revise these Terms of Use from time to time.

When material revisions are made, the updated version will be posted on the Website with a revised effective date.

Your continued use of the Website after revised Terms become effective constitutes acceptance of the updated Terms.

21. Governing Law

These Terms and your use of the Website will be governed by the laws of the State of Michigan, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any legal action concerning these Terms or use of the Website will be brought in a court of competent jurisdiction in Michigan, subject to any rights or requirements that cannot lawfully be waived.

22. Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

23. No Waiver

QFD’s failure to enforce any provision of these Terms does not constitute a waiver of that provision or of QFD’s right to enforce it later.

24. Entire Agreement Regarding Website Use

These Terms, together with the Privacy Policy and any additional terms presented in connection with a particular Website feature, constitute the agreement between you and QFD regarding general use of the Website.

Separate executed agreements governing QFD client services, confidentiality, employment, consulting, licensing, or other relationships supersede these Website Terms with respect to the subject matter of those agreements.

25. Contact Us

Questions regarding these Terms of Use may be directed to:

Quantum Franchise Development
Website: quantumfrandev.com

Email: [email protected]

Mailing Address: 2730 Eastern Ave., Rochester Hills, MI 48307

Last Updated: September 21, 2026

Privacy Policy

Effective Date: September 21, 2026

Quantum Franchise Development (“QFD,” “Quantum,” “we,” “us,” or “our”) respects your privacy and is committed to responsible handling of personal and business information.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit quantumfrandev.com, complete an assessment, submit a form, request information, schedule a meeting, use one of our online tools, communicate with us, or otherwise interact with Quantum Franchise Development.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to information collected through:

  • quantumfrandev.com and related QFD web pages;

  • the Franchise Forward Assessment™;

  • online calculators, diagnostics, applications, and reports offered by QFD;

  • contact and inquiry forms;

  • meeting and consultation requests;

  • email and other electronic communications initiated through the website;

  • QFD-hosted webinars and registration pages;

  • QFD business-development activities; and

  • other online services that link to this Privacy Policy.

Separate agreements may govern information QFD processes on behalf of retained franchisor clients, employees, contractors, vendors, or other business partners. Where a separate written agreement applies and conflicts with this Privacy Policy, the applicable agreement controls with respect to that relationship.

2. Information We Collect

The information we collect depends on how you interact with QFD.

Information You Provide Directly.

We may collect information such as:

  • first and last name;

  • job title;

  • company or franchise brand;

  • business email address;

  • telephone number;

  • business address or headquarters location;

  • company or brand website;

  • information contained in messages or inquiries;

  • meeting and scheduling information;

  • information submitted through assessments, questionnaires, applications, or diagnostic tools;

  • documents or files you choose to provide;

  • webinar registration and participation information; and

  • other information you voluntarily provide.

Franchise and Business Information

If you are a franchisor, franchise executive, advisor, or other business professional, we may collect information regarding your franchise system or business, including:

  • number of franchise and company-owned locations;

  • years in business and years franchising;

  • franchise-development structure;

  • lead volume and lead sources;

  • franchise awards and development activity;

  • CRM and data-management practices;

  • franchisee support infrastructure;

  • executive and leadership involvement;

  • development objectives;

  • FDD and franchise-counsel status;

  • broker or consultant activity;

  • candidate-development processes;

  • franchisee validation;

  • operational capacity;

  • marketing and lead-generation practices;

  • development challenges;

  • readiness information; and

  • other business information supplied as part of an assessment or potential QFD engagement.

Some of this information may not constitute “personal information” under applicable law, but we may nevertheless treat it as confidential business information where appropriate.

Assessment and Diagnostic Information

If you complete the Franchise Forward Assessment™ or another QFD diagnostic tool, we may collect and retain:

  • your responses;

  • your company information;

  • assessment completion data;

  • readiness scores;

  • category scores;

  • assessment-confidence information;

  • diagnostic classifications;

  • identified strengths and readiness gaps;

  • recommended priorities;

  • generated reports;

  • internal QFD evaluation information;

  • assessment version information; and

  • subsequent assessment history.

The proprietary scoring methodology, internal classifications, formulas, weighting, and related QFD evaluation architecture may be maintained separately from the respondent-facing report.

Website and Device Information

When you use our website, certain information may be collected automatically, including:

  • IP address;

  • browser type;

  • device type;

  • operating system;

  • referring website or source;

  • pages viewed;

  • links clicked;

  • dates and times of access;

  • general geographic information derived from IP address;

  • session information; and

  • other technical or usage information.

We may collect this information through cookies, pixels, analytics tools, server logs, and similar technologies.

3. Information We Prefer You Not Submit

Unless QFD specifically requests it through an appropriate secure process, please do not submit highly sensitive personal information through general website forms.

For example, please do not submit:

  • Social Security numbers;

  • government identification numbers;

  • passwords or authentication credentials;

  • complete bank-account information;

  • complete payment-card information;

  • medical records;

  • health information;

  • biometric information; or

  • other highly sensitive personal data unrelated to a legitimate QFD business purpose.

QFD's public franchisor-facing assessment tools are not designed to collect this type of information.

4. How We Use Information

We may use information we collect to:

  • respond to inquiries;

  • provide requested information;

  • administer the Franchise Forward Assessment™ and other QFD tools;

  • generate scores, reports, diagnostics, and recommendations;

  • evaluate whether a potential business relationship may be appropriate;

  • conduct executive reviews and readiness consultations;

  • schedule and manage meetings;

  • provide QFD services;

  • communicate regarding our services and business;

  • operate our franchise-development systems;

  • administer webinars and other educational programs;

  • manage business-development opportunities;

  • maintain CRM and business records;

  • provide requested reports and follow-up;

  • understand website and application usage;

  • improve our website, assessments, services, methodologies, and user experience;

  • analyze aggregate business and operational trends;

  • maintain the security and integrity of our systems;

  • detect fraud, misuse, or unauthorized activity;

  • enforce our Terms of Use and contractual rights;

  • comply with applicable legal obligations;

  • establish, exercise, or defend legal claims; and

  • perform other purposes disclosed at the time information is collected or with your consent.

5. Franchise Forward Assessment™ Information

Information submitted through the Franchise Forward Assessment™ is used to evaluate franchise-development readiness and potential alignment with the QFD operating model.

Assessment results are based substantially on information supplied by the respondent.

QFD may use assessment information to:

  • calculate a Franchise Forward Readiness Score™;

  • evaluate readiness across defined development categories;

  • identify strengths and potential readiness gaps;

  • generate 90-Day Franchise Forward Priorities™;

  • evaluate Lead Management Health;

  • determine appropriate follow-up;

  • determine whether further executive discussion may be appropriate;

  • compare subsequent assessments from the same organization;

  • improve QFD's diagnostic methodology; and

  • develop aggregated or de-identified benchmarking information.

Completion of an assessment does not guarantee acceptance by QFD or create a client relationship.

QFD may require additional information, documentation, diligence, and human review before determining whether an engagement is appropriate.

6. Artificial Intelligence and Automated Processing

QFD may use artificial intelligence, automation, algorithms, and software-assisted tools to support certain business functions.

These technologies may be used for activities such as:

  • organizing submitted information;

  • routing inquiries;

  • generating administrative tasks;

  • summarizing information;

  • assisting with assessment analysis;

  • generating draft reports or recommendations;

  • CRM administration;

  • scheduling assistance;

  • analytics;

  • data-quality management;

  • communication drafting; and

  • workflow automation.

QFD does not treat an automated result as a substitute for professional legal, accounting, financial, or franchise advice.

Automated assessment results may also be reviewed, supplemented, or overridden by authorized QFD personnel where appropriate.

7. Cookies and Similar Technologies

We may use cookies and similar technologies to operate and improve the website.

These technologies may support:

  • essential website functionality;

  • security;

  • session management;

  • remembering preferences;

  • website analytics;

  • measuring website performance;

  • understanding traffic sources;

  • measuring marketing effectiveness;

  • form functionality; and

  • advertising or retargeting where enabled.

Some cookies may be placed by third-party service providers.

Depending on your browser, device, location, and the technologies enabled on our website, you may have options to reject or limit certain non-essential cookies.

Where required by applicable law, QFD will provide appropriate cookie or tracking choices.

You may also configure your browser to block or delete cookies, although doing so may affect certain website features.

8. Analytics and Advertising Technologies

QFD may use third-party analytics, advertising, social-media, or measurement technologies to understand how people discover and use our website and to evaluate the effectiveness of our marketing.

These may include technologies associated with platforms such as Google, Meta, LinkedIn, or similar providers if enabled by QFD.

Information made available to those providers may include technical identifiers, browsing activity, website interactions, referral information, and advertising-related information.

We do not intend to provide these advertising platforms with confidential franchise-system assessment responses for their own advertising purposes.

Certain state privacy laws may define some advertising-related disclosures as “sharing,” “targeted advertising,” or similar activities even where personal information is not exchanged for money.

Where applicable, we will provide legally required choices regarding such activity.

9. How We Disclose Information

We may disclose information when reasonably necessary for the purposes described in this Privacy Policy.

Service Providers

We may provide information to vendors and service providers that help us operate our business, including providers of:

  • website hosting;

  • CRM systems;

  • cloud storage;

  • email services;

  • communications platforms;

  • scheduling technology;

  • analytics;

  • advertising;

  • cybersecurity;

  • document management;

  • software and technology;

  • payment processing;

  • accounting; and

  • other business operations.

These providers may process information on our behalf or in connection with services they provide to us.

Professional Advisors

We may disclose information to attorneys, accountants, auditors, insurers, consultants, compliance professionals, and other professional advisors where reasonably necessary.

Franchisor Clients and Business Partners

Where your interaction relates to a specific franchise brand, QFD client, referral relationship, or other authorized business relationship, information may be shared with the relevant organization when appropriate and consistent with the purpose for which the information was collected.

QFD does not intend to provide one franchisor with another franchisor's confidential assessment or candidate information.

Legal and Safety Reasons

We may disclose information if we reasonably believe disclosure is necessary to:

  • comply with applicable law;

  • respond to legal process;

  • comply with a court order or governmental request;

  • protect QFD's rights or property;

  • investigate suspected fraud or misconduct;

  • protect the security of our systems; or

  • protect the safety or rights of QFD, our users, clients, or others.

Business Transactions

If QFD participates in a merger, acquisition, financing, reorganization, sale of assets, change of control, or similar business transaction, information may be disclosed as part of evaluating or completing that transaction, subject to appropriate protections where applicable.

10. Sale and Sharing of Personal Information

QFD does not intend to operate as a data broker or to sell lists of website visitors or assessment respondents as a standalone business activity.

However, certain uses of analytics, advertising pixels, cookies, or similar technology may be legally characterized as the “sale,” “sharing,” or use of personal information for “targeted advertising” under some state privacy laws even when QFD does not receive money in exchange for the information.

Where applicable law provides an opt-out right for these activities, QFD will honor applicable requests and legally recognized opt-out mechanisms as required.

11. QFD Client Data and QFD Proprietary Information

When QFD provides managed franchise-development services to a franchisor pursuant to a separate agreement, QFD may process candidate, pipeline, communication, and other brand-specific data on behalf of that client.

The respective rights of QFD and the franchisor concerning such data are governed by the applicable service agreements.

As a general operating principle, QFD distinguishes between:

Client-specific information, such as the franchisor's candidate records, brand-specific communications, transaction history, and other client business data and

QFD proprietary information, such as QFD's operating methodologies, workflow architecture, templates, automation logic, assessment methodologies, benchmarking systems, processes, and other proprietary intellectual property.

QFD uses access controls and data-separation practices designed to prevent one client from accessing another client's information.

12. Data Retention

We retain information for as long as reasonably necessary for the purposes for which it was collected, including to:

  • provide services;

  • maintain assessment history;

  • administer potential or existing business relationships;

  • maintain appropriate business and compliance records;

  • resolve disputes;

  • enforce agreements;

  • meet legal or regulatory requirements;

  • maintain security and fraud-prevention records; and

  • support legitimate business needs.

Retention periods may vary depending on the nature of the information and the reason it was collected.

When information is no longer reasonably necessary, we may delete, de-identify, anonymize, or securely archive it as appropriate.

13. Aggregated and De-Identified Information

QFD may create aggregated, statistical, or de-identified information from data collected through the website, assessments, applications, or business operations.

For example, QFD may analyze aggregate information concerning:

  • development readiness;

  • lead-management practices;

  • CRM maturity;

  • response times;

  • development challenges;

  • readiness-category performance; or

  • other franchise-development trends.

Where information has been appropriately de-identified so that it is not reasonably linked to a particular individual or organization, QFD may use that information for analytics, benchmarking, research, service improvement, thought leadership, and business planning.

We will not present confidential company-specific information as belonging to an identifiable organization without appropriate authorization.

14. Data Security

QFD uses administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, loss, or misuse.

Depending on the system involved, safeguards may include:

  • authentication controls;

  • role-based access;

  • least-privilege permissions;

  • account security;

  • data segregation;

  • secure cloud infrastructure;

  • access monitoring;

  • system logging;

  • vendor controls;

  • backup procedures; and

  • security and incident-response practices.

No method of transmitting or storing information is completely secure, however, and QFD cannot guarantee absolute security.

15. Email, Telephone, and Business Communications

If you provide your contact information to QFD, we may contact you regarding:

  • your inquiry;

  • your assessment;

  • requested information;

  • a scheduled consultation;

  • QFD services;

  • franchise-development topics;

  • webinars or events;

  • relevant business resources; or

  • other communications consistent with your interaction with us.

You may opt out of promotional email communications by using the unsubscribe mechanism contained in the message or by contacting us.

Opting out of promotional communications will not prevent QFD from sending transactional, administrative, contractual, or otherwise necessary communications.

Telephone calls, SMS communications, and other messaging will be handled in accordance with applicable consent and communications laws.

16. Your Privacy Rights

Depending on where you reside and which privacy laws apply to QFD and your information, you may have rights concerning your personal information.

These may include the right to:

  • request access to personal information we maintain about you;

  • request information about how your personal information is used or disclosed;

  • request correction of inaccurate personal information;

  • request deletion of certain personal information;

  • request a portable copy of certain personal information;

  • opt out of certain sales, sharing, or targeted advertising;

  • limit certain uses of sensitive personal information where applicable;

  • withdraw consent where processing is based on consent;

  • appeal certain privacy-request decisions where provided by law; and

  • exercise privacy rights without unlawful discrimination.

These rights are not absolute and may be subject to exceptions permitted by applicable law.

For example, QFD may need to retain certain information to comply with legal obligations, maintain business records, complete transactions, prevent fraud, establish or defend legal claims, or fulfill contractual responsibilities.

17. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act, as amended (“CCPA”), if and to the extent the law applies to QFD and the particular information involved.

These rights may include the right to request:

  • the categories of personal information collected;

  • the specific pieces of personal information collected;

  • the sources from which personal information was obtained;

  • the purposes for collecting or using personal information;

  • categories of third parties to whom information is disclosed;

  • deletion of certain personal information;

  • correction of inaccurate information;

  • opt-out from certain sale or sharing of personal information; and

  • limitation of certain uses or disclosures of sensitive personal information where applicable.

California law also prohibits unlawful discrimination against an individual for exercising applicable privacy rights.

QFD will process legally valid requests in accordance with applicable requirements.

18. Submitting a Privacy Request

To submit a privacy request, contact us at:

Email: [[email protected]]

Website: quantumfrandev.com

Please include enough information for us to understand your request.

We may need to verify your identity before fulfilling certain requests. Verification requirements will depend on the nature of the request and the sensitivity of the information involved.

If you submit a request on behalf of another individual, we may require evidence that you are authorized to act for that person.

We will respond within the time required by applicable law.

19. Global Privacy Control and Browser Signals

Certain privacy laws may require businesses to recognize legally valid browser-based opt-out preference signals, such as Global Privacy Control (“GPC”), in specified circumstances.

Where QFD is legally required to recognize such a signal, we will process it in accordance with applicable law and the technology available to us.

Other browser “Do Not Track” settings may not operate according to a single universally accepted standard.

20. Third-Party Websites

Our website may contain links to franchisor websites, scheduling platforms, social-media services, software providers, or other third-party websites.

QFD does not control the privacy practices of these third parties.

Information you provide directly to a third-party website or service is governed by that provider's privacy policy and terms.

We encourage you to review those policies before submitting personal information.

21. Children’s Privacy

QFD's website and services are intended for business professionals and adults.

They are not directed to children under 13, and QFD does not knowingly seek to collect personal information from children under 13 through the website.

If we learn that personal information from a child has been collected inappropriately, we will take reasonable steps to address the information as required by applicable law.

22. International Visitors

QFD is based in the United States.

If you access our website from outside the United States, information you provide may be transferred to, processed, or stored in the United States or other jurisdictions where our service providers operate.

Privacy and data-protection laws in those jurisdictions may differ from those in your country of residence.

Any international services or data-processing arrangements that require additional contractual or legal protections may be governed by separate terms.

23. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

  • our services;

  • website functionality;

  • technology;

  • data practices;

  • legal requirements; or

  • business operations.

The revised Privacy Policy will be posted on this page with an updated effective date.

Material changes may also be communicated through additional notice where appropriate or required by law.

24. Contact Us

If you have questions about this Privacy Policy or QFD's privacy practices, or wish to submit a privacy request, please contact:

Quantum Franchise Development

Website: quantumfrandev.com

Privacy Email: [email protected]

Mailing Address: 2730 Eastern Ave., Rochester Hills, MI 48307

Last Updated: September 21, 2026

Copyright 2026. Quantum Franchise Development. All Rights Reserved.